Caught in the siloes of the corporate world? Wish your departments communicated more frequently? Enterprise social software may be exactly what you need, but what should you look for?
First, make sure the program is easy to use. People favor platforms such as Facebook and LinkedIn for their navigability. If it's difficult for your employees to find information and use key functions, then further adjustments to the code are necessary.
Second, it's important to customize the ESS to fit your brand and the way your workers interact with one another. An ESS that mimics the look and feel of another social media website may cause personnel to abandon the solution altogether. Why use a company ESS instead of a well-crafted platform? Give them a reason.
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